Frequently Asked Questions

Orders & Shipping

How long does delivery take?
Delivery times vary by location. Within South Africa, orders typically arrive within 4–7 business days. International orders may take 14–21 business days depending on your country.

Do you ship internationally?
Yes! We ship to multiple countries. Shipping rates and times are calculated at checkout based on your location.

How do I track my order?
Once your order is dispatched, you'll receive a tracking number via email. You can use this to track your parcel in real time.

Can I change or cancel my order?
Orders can be changed or cancelled within 24 hours of placing them. Please contact us immediately via our Contact page if you need to make changes.

Returns & Refunds

What is your return policy?
We accept returns within 30 days of delivery for items in their original, unused condition. Please visit our Refund Policy for full details.

My item arrived damaged — what do I do?
We're sorry to hear that! Please contact us within 48 hours of receiving your order with photos of the damage and we'll make it right.

Products

Are your products compatible with my device/vehicle?
Each product listing includes compatibility information. If you're unsure, feel free to reach out before purchasing and we'll help you find the right fit.

Do your products come with a warranty?
Yes, most products include a manufacturer's warranty. Warranty details are listed on each product page.

Payments

What payment methods do you accept?
We accept major credit/debit cards, PayPal, and EFT/manual payment options. All transactions are secured with SSL encryption.

Is my payment information safe?
Absolutely. We use Shopify's secure checkout, which is PCI DSS compliant. We never store your card details.